Return And Refund

At EvaniaElact, your satisfaction is our priority. We offer a hassle-free return process to ensure you love every purchase.

1. Returns

• 30-Day Window: Return items within 30 days of purchase
• Condition: Items must be unworn, unwashed, and with original tags
• How To: Follow instructions on the After-Sales Card included in your package

2. Refunds

• Our Error (wrong/damaged item): Contact us for a full refund—no return needed
• Other Returns: Refund issued after we receive and inspect the item

3. Exchanges

• Currently, exchanges are processed as a return + new order

4. Return Shipping

• Customer Pays: Unless the return is due to our mistake
• Our Error: We cover return shipping costs

5. After-Sales Support

• Find contact details on your package's After-Sales Card

6. Refund Timing

• Processed within 5 business days after we receive your return
• Bank processing may take 3-10 additional days

7. Questions?

Email us at support@ EvaniaElact.com—we're happy to help!

Thank you for shopping with EvaniaElact.